Access to VHC difficult for navigators and patients alike

November 25, 2014


By Morgan True

About 70 navigators have had trouble accessing their Vermont Health Connect accounts since the start of open enrollment earlier this month, making it difficult for them to help people sign up.

Security upgrades made during the two months the state’s health exchange was offline caused some navigators to lose access to their accounts, said Sean Sheehan, a spokesman for VHC....continue article on site